How it all started

The National Service Animals Memorial originated over thirty years ago, as distinguished members of the San Francisco Bay Area and a core group of volunteers came together to raise public awareness and community support for the well-being of animals. Initial efforts centered on planning and producing events to generate support for animal welfare agencies. Originally named Critter Lovers at Work (CLAW), in 2019 we decided to sharpen our focus to raise awareness and support for service animals.

Now named the National Service Animals Memorial, we are dedicated to the goal of building America’s national memorial honoring all service animals and their handlers throughout our country’s history.

We are a non-profit public benefit organization (section 501c3 of the Internal Revenue Code.)

“Zia” is loved by Paul Winds and Michelle Holthouse.
Photo by Paul Winds

What is a Service Animal?

To ensure full understanding, the use of the term “service animals” is broad across several species and refers to those that are professionally trained serve alongside a handler.

Canines that work with law enforcement are referred to either as “working dogs” or “service dogs” by individuals in that profession.

Animals that specifically work with persons with disabilities are defined according to the Americans with Disabilities Act (ADA): “Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.

Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting, and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.”

The National Service Animals Memorial (NSAM) Corporation extends the definition of “service animal” to other species that are professionally trained and serve under arduous conditions, sometimes resulting in death when the duty is for safety or security as performed with law enforcement and/or the military. One case in point was a homing pigeon named “Cher Ami.” NSAM agrees with the formal ADA description that neither service nor working animals are pets.

Further, “A service animal must be under the control of its handler. Under the ADA, service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal’s safe, effective performance of tasks. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.” [2]

NSAM concurs that in almost all cases, service animals are under the direct control of a handler who directs their work whether they are a person with a disability, a K9 handler with law enforcement or search and rescue, as well as a police horse patrolling the streets of a city with its police officer, and others.

Reference: [U.S. Department of Justice, Civil Rights Division, Disability Rights Section, ADA for title II (State and local government services) and title III (public accommodations and commercial facilities) on September 15, 2010, in the Federal Register.]